Privacy

Data protection declaration

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusionof a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as theprocessing procedures below do not state otherwise.“Personal data” is any information relating to an identified or identifiable natural person.Server log filesYou can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and storedin server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address,amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due toour legitimate interests in ensuring the smooth operation of our website as well as improving our services.

Customer account Orders

Customer accountWhen you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose ofimproving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. aGDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carriedout with your consent up to the withdrawal. Your customer account will then be deleted.Collection, processing, and transfer of personal data in ordersWhen you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of yourorder as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will preventthe conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contractwith you. Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, serviceproviders for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in everycase. The scope of data transmission is restricted to a minimum.

Contact Newsletter

Collection and processing when using the contact form When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you.The data processing is for the purpose of making contact. By submitting your message you agree to the processing of your transmitteddata. Processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent.You can withdraw your consent at any time bycontacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your emailaddress to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.Use of your email address for mailing of newslettersWe use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if youhave explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdrawyour consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You canunsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then beremoved from the distributor.Your data will be forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other thirdparties.

Shipping companies Merchandise management

Forwarding of your email address to shipping companies for information on shipping statusWe forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in theorder process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will becarried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or thetransport company without affecting the legality of the processing carried out with your consent up to the withdrawal.Use of an external merchandise management systemWe use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purposeyour personal data as collected in the course of the order will be sent toJTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven, Germany

Payment service providers

Use of PayPalAll PayPal transaction are covered by the PayPal Data Privacy Statement. You can found thisat https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Cookies

Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on theircomputer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains acharacteristic character string which allows the browser to be clearly identified when the website is called up again.Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technicalsettings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in eachindividual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been savedmay be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of thiswebsite.Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:Chrome Browser: https://support.google.com/accounts/answer/61416?hl=enInternet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookiesMozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferencesSafari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mactechnically necessary cookiesInsofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies tomake our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page changeand to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browserto be recognised again after a page change.Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of thewebsite as well as a user-friendly and effective design of our range of services.You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to yourpersonal situation.

Plug-ins and others

Use of YouTubeOur website uses the function for embedding YouTube videos by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland;"YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").This feature shows YouTube videos in an iFrame on the website. The option "advanced privacy mode" is enabled here. This preventsYouTube from storing information on visitors to the website. It is only if you watch a video that information is transmitted to and stored byYouTube. Your data may be transmitted to the USA. In accordance with the US-EU Data Protection Agreement, Google has become subjectto the "Privacy Shield" and is therefore obliged to observe European data protection laws.The data processing is carried out on the basis of Article 6(1)(f ) GDPR due to our legitimate interest in the needs-based and targeteddesign of the website. On grounds relating to your particular situation, you have the right to object at any time to this processing ofpersonal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.Further information on the data collected and used by YouTube and Google and your associated rights and options for protecting yourprivacy can be found in YouTube’s privacy policy (https://www.youtube.com/t/privacy).

Rights of persons affected and storage duration

Duration of storage After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance withthe retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you haveagreed to further processing and use.Rights of the affected personIf the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction,deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and toprocessing for the purposes of direct marketing, according to art. 21 (1) GDPR.Contact us at any time. Our contact details can be found in our imprint.Right to complain to the regulatory authorityYou have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processedlegally.Right to objectIf the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right forreasons arising from your particular situation to object at any time to the processing of your data with future effect.If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for theprocessing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legalclaims.If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objectionis successful, we will no longer process the personal data for the purposes of direct advertising.last update: 23.10.2019